Privacy Policy
Ownfits makes fully custom sublimated jerseys, and earning your trust matters as much as getting your colors right. This policy explains what information we collect when you shop with us, how we use it, and the choices you have. It applies to our store and is written for our customers in the United States — in plain language, because privacy policies should be readable.
What we collect
We collect only what we need to make and deliver your made-to-order gear:
- Order and customization details — the products you purchase plus the team names, numbers, logos, and colors you submit for your design.
- Contact and shipping information — your name, shipping address, and email, so we can confirm your order and send tracking as soon as it ships.
- Payment information — payments are handled by secure, PCI-compliant payment processors. Ownfits never sees or stores your full card number.
- Browsing data — standard technical details such as device type, browser, and pages viewed, gathered through cookies and analytics.
How we use your information
- To produce, ship, and support your custom order, including order confirmations and tracking updates.
- To answer questions and resolve issues when you reach out through the contact page.
- To send marketing emails only if you opt in. You can unsubscribe at any time with one click.
- To understand how visitors use the store so we can improve our products and site.
Cookies and analytics
Like most online stores, we use cookies and similar technologies to keep your cart working, remember your preferences, and measure site traffic through analytics tools. You can limit or delete cookies in your browser settings; the store will still work, though features like a saved cart may not.
Who we share information with
We share personal information only with the service providers who help us run the store: payment processors, the production partners who print, cut, and sew your jerseys, the shipping carriers who deliver them, and the platforms that host our store and analytics. Each provider receives only what it needs to do its job. We never sell your personal information, and we never share it for third-party advertising lists.
Your rights and choices
You can ask us at any time to:
- Access a copy of the personal information we hold about you.
- Correct anything that is inaccurate or outdated.
- Delete your personal information, subject to records we must keep for completed orders.
To make a request, message us through the contact page and we will respond within a few business days.
Security and retention
Our store runs on encrypted infrastructure and checkout is protected with SSL. We keep order records only as long as needed for customer support, replacements covered by our returns policy, and legal requirements.
Changes to this policy
If we update this policy, the current version will always be posted on this page with its latest revision. Questions about anything here? We are glad to explain — just reach out.